Shipping Information

IMPORTANT- PLEASE READ BELOW

Due to the current impact of Coronavirus (Covid-19) delays may occur with the transit of your parcels. We are doing our very best to send all orders on time. Please bare with the courier service during this unsettling time. Thank you for your cooperation.

Please allow 2-3 working days for your order to be prepared and shipped out.

United Kingdom:

• Hermes (Tracked) - Free Postage, Parcel is tracked and arrives within 3-5 working days.
• Royal Mail (Tracked 24) - (£5.46) Normally parcel arrives next 1 working day and is also tracked.

ROYAL MAIL (TRACKED 24) PARCELS ARE PRIORITISED AND WILL BE SENT OUT AS SOON AS POSSIBLE.

Europe:

• Royal Mail (Tracked & Signed) - ALL of Europe £10.00 (Delivery between 3-5 working days) Delivery is tracked and signed for.
• Royal Mail (Tracked & Signed) - FREE for customers who spend over £35.00 (Delivery between 3-5 working days) Delivery is tracked and signed for.

USA:

• Royal Mail (Tracked) - ALL of USA £10.00 (Delivery between 5-7 days) Delivery is tracked.
• Royal Mail (Tracked) - FREE for customers who spend over £35.00 (Delivery between 5-7 days) Delivery is tracked. 

Disclaimer:

Please double check that your shipping address is correct before completing your order with us. TheVelvetTeddy will not be held liable and will not refund/resend a purchase due to a customer entering incorrect address. By completing the purchase you are agreeing to the terms and conditions of TheVelvetTeddy.